Digicel to provide Mitel’s unified communications and collaboration solutions to customers
Monday 10th August 2015 – Kingston, Jamaica: Digicel Group today announced that it has become an authorised partner of Mitel, a leading provider of cloud and premise-based unified communications and collaboration software solutions. The partnership means that, as a total communications and entertainment provider, Digicel is now able to provide Mitel’s advanced unified communications solutions to customers across the Caribbean, Central America and South Pacific.
“Organisations today are looking for advanced communications solutions that address their business needs and deliver measurable cost benefits and improved business performance. Mitel’s ability to deliver this value to customers is based on our strong network of partners,” said Philip Keenan, Mitel’s vice-president, U.S. partner business. “We welcome Digicel Group, a leading communications provider in its regions, and look forward to working together to provide customers with the options they need to build their business.”
Mitel authorised partners must meet a series of stringent requirements in order to sell and support Mitel products in the marketplace. These include ongoing training for sales and technical services; processes and benchmarks to provide quality customer service; and a high degree of expertise in voice communications, data networking and applicable applications such as virtualisation, conferencing, collaboration, contact centres and mobility.
Martin Carroll, Chief Operating Officer for Business Solutions at Digicel Group, comments; “With the addition of Mitel’s world class portfolio of advanced cloud and premise-based communication solutions to our existing offerings, we are confident that we can provide customers of any size with solutions that are tailored to meet their specific needs and deliver exceptional business value. We continue to expand our portfolio of fixed mobile convergence (FMC) products and services in line with growing customer demand for mobility in the workplace. The Digicel Business portfolio of cloud hosted voice and data solutions is the widest available across the Caribbean enabling improved mobility and business efficiency in organisations both large and small.”
About Digicel Group
Digicel Group Limited is a leading global telecommunications provider with operations in 33 markets in the Caribbean, Central America and Asia Pacific. After 14 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network.
Digicel runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Jamaica, Haiti, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes.
Digicel is the lead sponsor of Caribbean, Central American and Pacific sports teams and individuals including the world’s fastest man, Usain Bolt and Special Olympics teams throughout these regions. Digicel also sponsors the West Indies cricket team.
Visit www.digicelgroup.com for more information.
About Mitel
Mitel® (Nasdaq: MITL; TSX: MNW) is a global provider of unified communications and collaboration (UCC) software, solutions and services that enable organizations to conduct business anywhere, over any medium with the device of their choice. Through a single cloud-ready software stream, Mitel's Freedom architecture provides customers in over 100 countries the flexibility and simplicity needed to support today's dynamic work environment. For more information visit www.mitel.com.
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