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FLOW St. Kitts Nevis
 Indirect & Outdoor Sales Supervisor Date Posted: Mar-31-2021 
Company FLOW St. Kitts Nevis
Address P.O. Box 86, , St. Kitts
Deadline Apr 13th, 2021
Category Executive and Management
 Job Description

    WE ARE HIRING!


    Indirect & Outdoor Sales Supervisor

     

    Applications are invited from suitably qualified persons to fill the above post in St. Kitts.

     

    The role requires a hands-on self-starter with the ability to motivate and lead subordinates and others. S/he must be a skilled communicator who is able to convey information, ideas and policy to all sales staff and related levels within the organization

     

    Primary Accountabilities

     

    - Be a customer centric role model by coaching and supporting your team to always deliver an outstanding customer experience
     

    - Supervise, lead and support the daily activities of the indirect sales department and supporting departments.
     

    - Support training and performance management of assigned departmental employees.
     

    - Responsible for implementing and monitoring departmental goals and KPIs.
     

    - Implement and monitor tactical plans with the team to meet and exceed targets
     

    - Set and agree targets with your team and Resellers.
     

    - Serves as a liaison for the direct sales arm of the commercial department in the resolution of day-to-day administrative and operational matters.
     

    - Ensures all residential sales generated through this channel are closed and back end issues are completed and resolved.
     

    - Prepares and reconciles commissions for submission to manager for approval
     

    - Ensures that appropriate tools, techniques and standards are being utilized in order to meet customers’ expectation
     

    - Plans, coordinates and executes sales events and initiatives ensuring that the company’s corporate image and brand guidelines are adhered to and reflected in a positive light.
     

    - Expand and manager the E-top up distribution footprint across St. Kitts & Nevis
     

    - Investigates Customer Queries using relevant customer Databases
     

    Desired Skills and Experience
     

    - Minimum 3 years’ experience in sales or business roles
     

    - Strong interpersonal and communication skills and the ability to work effectively in a team environment.
     

    - Ability to create, compose and edit written materials.
     

    - Ability to develop, plan, and implement short- and long-range goals.
     

    - Ability to develop and maintain record keeping systems and procedures.
     

    - Must be a driven, proactive, self-motivated individual with demonstrated ability to work as part of a team as well as work independently and with minimum supervision
     

    - Computer literate with excellent knowledge of Microsoft Office Suite and active experience in using Word, Excel and PowerPoint programs
     

    - Ability to adapt and operate in a fast paced, highly dynamic environment
     

    - Strong analysis, problem solving, decision-making and negotiation skills
     

    - Ability to work on weekends and public holidays if required
     

    - Multi-culturally aware

     

    Submission of Application and Resume
     

    Interested persons are asked to submit his/her application and resume to skn-hr@cwc.com by 13th April 2021.

 Contact Information
Company FLOW St. Kitts Nevis
Address P.O. Box 86, , St. Kitts
Phone 465-1000
Email karen.blackett@cwc.com

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