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Royal St. Kitts Hotel
 Housekeeping Supervisor Date Posted: Sep-21-2022 
Company Royal St. Kitts Hotel
Address P.O. Box 406, Basseterre, St. Kitts
Deadline Sep 30th, 2022
Category Hotel, Gaming, Leisure, and Travel
Status Full Time
 Job Description

    Title: Housekeeping Supervisor
     

    Department: Housekeeping 
     

    Reports to: Housekeeping Manager

     

    Job Summary: Housekeeping Supervisor, supervises and coordinates activities of room attendant, house attendant and inspector. Assist in supervising day to day operations of all housekeeping functions.

     

    Responsibilities:


    •    Ensure that serving hotel guests are performed in an efficient manner is #1 priority
     

    •    Maintain a spotless, clean and neat facility
     

    •    Assist in staff supervision training and development
     

    •   Ensure that hotel facilities including locker rooms, staff areas, and common areas are consistently clean, neat and fully stocked
     

    •    Ensure all Human Resource policies and employment practices are followed
     

    •    Ensure that all reports are prepared completely and on time
     

    •    Take inventories as scheduled
     

    •    Ensure that proper key controls are in effect
     

    •    Follow professional and ethical guidelines when dealing with guests, associates and vendors
     

    •    Train housekeeping staff on facility, guest service standards and the basis for inspection ratings
     

    •    Ensure the use of housekeeping checklists for room and common areas
     

    •    Ensure housekeeping equipment, tools and appliances are used, operated and stored properly and safely
     

    •    Exercise the highest level of care in using chemicals used by all associates
     

    •    Follow up and resolve all guest and associates issues and concerns
     

    •    Performing various cleaning services in instances of staff shortages.

     

    Qualifications & Skills:
     

    •    Passion for guest service
     

    •    Computer proficiency in Windows environment (Word, Excel application)
     

    •    Minimum of 1 year previous proven supervisory experience
     

    •    High School Diploma or GED
     

    •    Fluency in English, professional command of the language
     

    •    Strong guest service orientation and training skills background required
     

    •    Ability to handle a multitude of tasks and Guest requests
     

    •    Should possess or seek certification in basic first aid
     

    •    Works independently and prioritizes responsibilities
     

    •    Possess honesty and integrity.
     

    Physical Requirements:
     

    •    Able to write, speak, read, hear and see
     

    •    Good command of the English language, written and spoken
     

    •    Walking, kneeling, and bending
     

    •    Lifting and carrying up to 30 lbs.
     

    •    Standing for prolonged periods
     

    •    Working with chemicals and animals
     

    •    Working in hot conditions indoors and outdoors

     

    Terms of Employment: Full time (shifts, holidays & weekends)

     

    Transportation: Bus shuttle is available

     

    Applications must be sent to hr@royalstkittshotel.com and submitted by September 30th


    Only shortlisted applicants will be contacted.
     

 Contact Information
Company Royal St. Kitts Hotel
Department Human Resources
Address P.O. Box 406, Basseterre, St. Kitts
Phone 869-465-8651
Email hr@royalstkittshotel.com
Website www.royalstkittshotel.com
 Other Vacancies Available By This Employer  
Warehouse Associate

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