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Unicomer St. Kitts
 Branch Porter/Customer Service Representative Date Posted: Sep-26-2022 
Company Unicomer St. Kitts
Address Basseterre, , St. Kitts
Deadline Oct 15th, 2022
Category Customer Services
 Job Description

    THE COMPANY


    Come build your career with Unicomer Group!


    Unicomer is a dynamic and fast-paced retail organization spanning 24 countries, with over 1000 stores and 16,000 talented and engaged retail professionals across Latin America, the Caribbean and USA. Unicomer Group is the owner of established brands within the Caribbean, including, Courts, Optical, Ready Finance, Radio Shack and Lucky Dollar.

     

    THE POSITION

     

    We are recruiting a qualified Branch Porter/Customer Service Representative for our Nevis location to provide customer service and technical support to customers and the branch.

     

    The successful candidate will have key accountabilities as follows:

     

    - Assist with lifting merchandise, moving it to the desired location within the Branch and mounting items correctly

     

    - Ensure products are delivered to the required location

     

    - Assist customers with taking large items to their vehicles

     

    - Greet customers pleasantly with a smile

     

    - Attend to customers

     

    - Answer telephone promptly and courteously

     

    - Carry goods from one point to another

     

    - Off load goods from delivery truck

     

    - Demonstrate products to customers

     

    - Dispose of garbage daily

     

    - Ensure the security of building and products in absence of security

     

    - Ensure that goods from the branch are securely loaded onto the delivery truck

     

    - Respond to customer queries on products

     

    - Ensure that goods taken by customers are checked before leaving the Branch

     

    - Ensure that customers consistently receive service that is beyond their expectations

     

    - Build rapport with customer

     

    - Ensure all items on the shop floor are tidy and organized

     

    - Ensure that hifi systems are on demo mode

     

    - Ensure that all mobiles and posters are properly displayed at the branch

     

    - Assist with stock count/perpetual count to ensure that stock remains at its lowest

     

    - Any other duties assigned by management
     

    THE CANDIDATE
     

    Education and Experience:
     

    - The job holder must have completed Secondary Level Education.
     

    SPECIFIC KNOWLEDGE REQUIRED:
     

    - The ability to lift heavy objects
     

    - The ability to communicate effectively with customers and managers
     

    - The ability to communicate well
     

    PERSONAL CHARACTERISTICS:
     

    - Ability to maintain a pleasant disposition when dealing with customers
     

    - Ability to remain calm in stressful situations
     

    - Ability to work well and in the best interest of the customer with little or no supervision
     

    - Deportment and a neat appearance
     

    - Honesty and integrity
     

    WHY SHOULD YOU APPLY?
     

    - Competitive total rewards package
     

    - Excellent growth opportunity


    INTERESTED?
    Please join us! Send your completed application and CV to humanresource_skn@unicomer.com by October 15, 2022.

 Contact Information
Company Unicomer St. Kitts
Department Human Resource
Address Basseterre, , St. Kitts
Phone n/a
Email humanresource_skn@unicomer.com

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