This position is for a Retail Sales associate at the Four Seasons Nevis with a new company that is well established in high end hospitality.

- There are two retail spaces on property that the associates will rotate between - an ethical fashion boutique and a gift shop.  

- The position requires you to have a positive contagious attitude, a desire to have constant and never ending improvement, integrity, teamwork, be humble, and be open to learning.  

- This is NOT a position for someone that just expects to be a cashier. This position requires a high level of service and education about the products that we will teach you to best serve the guests on property.

Email: Culture@eclecticarray.com with your resume to apply.

The company you are applying to is Eclectic Array, that will have 2 locations on the Four Seasons Nevis property.  

Here is a link to our website that talks about careers with our company: https://eclecticarray.com/pages/careers-1

The retail sales associate role plays a pivotal role in creating engaging and memorable shopping experiences for our customers. They welcome and greet customers with warmth and enthusiasm, utilizing storytelling techniques to engage them and enhance their overall experience. The Specialist strives to meet or exceed daily sales targets through proactive engagement, effective product presentation, and persuasive selling techniques. Additionally, they address customer inquiries, operate cash registers, assist with returns and exchanges, and maintain a clean and organized store environment. Collaboration with team members is essential to foster a positive work environment aligned with company values and culture.

Responsibilities:

.  Welcome and greet customers with warmth and enthusiasm, ensuring a positive and inviting atmosphere upon their arrival

.  Utilize storytelling techniques to engage customers and create a captivating experience for clients and selling

.  Enhance storytelling experiences using multimedia tools, props, and visual aids to create a visually stimulating environment

.  Consistently strive to meet or exceed daily sales targets through proactive engagement with customers, effective product presentation, and persuasive selling techniques

.  Address customer inquiries in person, over the phone, and via email, providing accurate and timely information to meet their needs

.  Operate cash registers and point-of-sale systems accurately and efficiently, processing sales transactions, handling payments, and issuing receipts with precision

.  Assist customers with returns, exchanges, and refunds according to company policies, ensuring a seamless and hassle-free experience

.  Invite customers to leave reviews on TripAdvisor/Google and explore our website, promoting engagement and loyalty

.  Stay updated on the latest products, promotions, and changes within the company to effectively incorporate them into your storytelling

.  Facilitate Information flow efficiently and accurately using email, and WhatsApp. Ensure timely communication with teams and clients for ordering, questions, updates, and follow-ups

.  Conduct monthly physical counts of merchandise, comparing them to system records to identify discrepancies and report

.  Participate in weekly training sessions to refine storytelling techniques and enhance product knowledge, contributing to continuous improvement

.  Ensuring shelves are fully stocked and promptly restocked after every sale, while optimizing the organization of displays and storage areas

.  Maintain the store's cleanliness and organization according to the store cleaning SOP, ensuring that all areas are tidy, well-maintained, and adhere to company standards

.  Remain updated on new procedures and changes in company policies. Embrace openness to new changes, aiming to optimize company operations and enhance overall effectiveness

.  Collaborate closely with team members to cultivate a positive and supportive work environment, fostering cohesion and high performance. Ensure alignment with company values and culture.

Required skills:

Hard Skills:

Sales skills:

.  Customer service experience

.  Cash handling and transaction processing

.  Inventory management experience 

.  Knowledge of merchandise 

.  Familiarity with retail operations and procedures

.  Basic computer skills (e.g., email, Asana, WhatsApp)

Soft Skills:

.  Excellent communication skills

.  Strong interpersonal skills

.  Customer service and sales experience are required.