Basseterre, St. Kitts (February 6, 2015) – Gone are the days when you had to rely on a store to purchase credit or call customer care to find out your data balance, all thanks to the new and improved “MyDigicel App”. Digicel St. Kitts and Nevis customers can now take care of many of their customer service needs straight from their handsets.
MyDigicel App was designed to put the power in the hands of customers and save them time and hassle. The MyDigicel app is available for free download on Android devices and is the smart and easy way for customers to manage their mobile lives.
Complicated short codes are a thing of the past as customers can use the MyDigicel App for a large variety of their service needs from the basics such as checking account balances and the status of their current plans, to highlights like purchasing new plans, using online top up, sending credit to a friend or managing their account settings.
But that’s not all – available in English, French and Spanish, the MyDigicel App also keeps customers in the loop with all of Digicel’s social media channels and allows users to give feedback on the app from their handsets.
Johnny Ingle, CEO of Digicel St. Kitts and Nevis commented, “We are delighted to be making the MyDigicel App available to our customers. This is all about putting the power in the hands of our consumers and providing them with the tools to manage their lives through their pockets. With the MyDigicel App, time spent calling and talking to customer care can be spent doing something far more productive as all the mobile help you need is just a touch away.”
The “MyDigicel” App is user-friendly and aims to give the customer control of their mobile experience by putting it into their hands. Another useful App for Digicel’s extraordinary, valued customers!
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