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Posted: Monday 23 July, 2018 at 9:08 PM

Digicel’s new plan would see them operational during hurricanes

By: Jermine Abel,

    BASSETERRE, St. Kitts, Jul. 23.2018 – WITH the hurricane season being quiet so far, mobile giant Digicel is not taking any chances and has prepared its network and infrastructure to be functional should a major storm impact the St. Kitts and Nevis market.


    The company has provided significant upgrades to its network over the last year, and that infrastructure, is expected to provide coverage in the event that a storm should affect the federation.
    During the 2017 Hurricane season, citizens and residents suffered telecommunication blackouts in several sections of the island before, during and after the two major storms affected the islands, for both service providers.
    Digicel St. Kitts and Nevis’ CEO, Ronan McGrane, while speaking with reporters at the launch of the company’s new mobile package recently, reminded that several of their markets were devastated last year, including Barbuda, St. Martin and Dominica; seeing widespread blackouts.
    St. Kitts and Nevis, though not significantly damaged, was impacted by Hurricanes Irma and Maria, including its telecommunication sector.
    According to McGrane, following that event, they sought to upgrade their infrastructure and beefed up their service to customers.
    He revealed that they have replaced a number of their aging technology with lighter more durable equipment, which is cost effective.
    Universal Powers Supplies (UPS), batteries and generators have all been replaced, assisting in keeping the network functional in the event of power failures.
    “Some sites have redundant generators for the redundancy of the primary generator,” said McGrane, forming part of the new changes to keep their mobile service operational.
    With the new technology being installed, the Digicel boss noted that it will be easier to maintain and manage the operations.

    Nevis, according to the CEO, is connected to the Antigua service, ensuring that it is not overly reliant on the infrastructure of St. Kitts.
    The company is using more fiber and microwave technology to mitigate against any major damage to its infrastructure when hurricanes impact.
    In other words, the CEO noted, they are not connecting over the air but rather they are connecting via their fiber backbones.
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