New Data Plans launched across Northern Caribbean
BASSETERRE, ST. KITTS, May 3rd, 2019 – Flow customers can now share life’s special moments faster and easier with access to increased data plans. The new plans give customers up to 15GBS of data which is a massive upgrade to the existing prepaid data packages. The new “Always On” Prepaid Plans were rolled out in St. Kitts, Antigua, Anguilla, Montserrat and Turks and Caicos, bringing the total number of Caribbean markets to have received the new plans to (10) ten.
“Life is about moments.” said Flow Country Manager, David Lake, “The new plans are designed to enable the millions of happy connections our customers make each day across our network. We have made it simpler for customers to connect and share without worrying about running out of data. In fact, the concept of ‘Always On’ or ‘Always Connected’ drove the design of these plans. Customers have told us that they want to have their phones’ data on at all times without fear of going over their existing plans and incurring high costs and we listened. We are no longer talking about megabytes, but rather Gigabytes of data! With so many options to stream movies, download music and share photos across our networks we have given customers much more data with our
new plans.”
David Lake, said “the new pre-paid plans range from 1 to15GBS of data and many include additional benefits like FREE local minutes to call any network and FREE access to messaging on the most popular social media platforms like Snapchat, Whatsapp, Instagram, Facebook and Twitter – (SWIFT). The plans are also available in convenient sizes from 1 to 30 days to suit customer’s needs. Lake added “Customers will also see a refreshed look and feel in stores and around the island. We enhanced the customers’ experience at our various touchpoints including our retail stores and kiosks, contact center help desk and our new and improved MyFlow self-care app.”
Addressing employees in a special launch event for the new plans, Mr. Lake said “It’s a great time for our customers and our employees. We are determined to bring a level of passion to our customer service that will require every single employee to be focused on delivering the best experience for our customers. We must ensure that each of life’s most important moments, no matter how small or big, is easily captured, experienced, and shared and we enable those moments. Every one of us must become ‘momentmakers’ for our customers.”
For more information on Flow’s new plans visit the company website at www.discoverflow.co or click here to watch a short new video.
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