Basseterre, St. Kitts, July 25, 2019 (SKNIS): The Cable – a telecommunication company in St. Kitts – is currently upgrading its digital platform to allow consumers greater access and control over their account.
Chief Executive Officer of The Cable, Patricia Walters, noted that a My Account option will be added to the company’s website www.thecable.net to facilitate online billing options. The improved convenience was shared with listeners of the Working for You programme which aired on Wednesday (July 25, 2019) on several radio stations and live streamed on the SKNIS Facebook Page.
“We are upgrading our whole cashier and billing system,” Ms. Walters said, noting that currently consumers can pay online through commercial banks, JAD Cash, Caribe Pay, and Pay KN. “You pay online but it does not automatically [show on] your account so what we are upgrading to, is when you pay online it will automatically reflect on your account.”
The My Account feature will be available in about two months. The changes are in line with government’s thrust to promote greater use of e-services throughout the twin-island federation. Public and private sector agencies are encouraged to do more business online to increase efficiency, reduce the use of paper, and facilitate overseas based customers. Just this week, the Inland Revenue Department launched its Online Vehicle Licensing and Renewal service.
The chief executive officer of The Cable explained that the company is committed to improve customer service by making it easier for persons to do business with the company.
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