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Posted: Friday 19 April, 2024 at 6:57 PM

Nevis Water Department announces disconnection of services for customers with delinquent payment plans

    The following is a notice from the Nevis Water Department regarding the Disconnection of Services for Delinquent Customers 

     

    The Nevis Water Department wishes to inform the public of the disconnection of services for customers on Payment Plans that are expired or delinquent as per the agreement signed. Disconnection commences on Monday, April 22nd, to Thursday, April 25th, 2024.   

     

    Kindly note that a reconnection fee of $150.00 will be charged to all disconnected accounts. Before services can be restored, all arrears and the reconnection charge must be paid. Also, take note customers will be fined $1,700.00 for tampering/illegal connection if the disconnected meter is tampered with after disconnection.      

     

    Reconnections will be executed within 24 hours of payment but will not be available between 3:00 p.m. on Fridays and 8:00 a.m. on Mondays.   

     

    If you have any inquiries regarding your billing statements, please visit our main office at Solomon Arcade. 

     

    Please feel free to use the provided contact details if you wish to view your balance or pay your bills online: 

     

    Website: https://neviswaterdepartment.com   

     

    Email: neviswaterdepartment@gmail.com 

     

    Online Payment Portal: https://epay.neviswaterdepartment.com

     

    Contact#: (869) 469-5979  

     

    Contact#: (869) 469-5521 Ext: 5180/5181 

     

    Thanks for your kind co-operation and understanding.

     

     

     

     

     

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