~~Adz:Left~~Facing an armed robber is a frightening and dangerous experience. Most robbers carry weapons and are likely to use them if provoked or frightened.
Be Calm
Your own personal safety and that of your employees and customers is most important. If confronted by an armed robber, stay calm and cooperate. Do not risk physical harm.
Be Observant
A good description will be vital to police, so try to remember everything you can about the robber. Do not compare notes with other witnesses. It is easy to become confused.
Be Cautious
• Try not to work alone, but if you must, leave a radio playing in a back room to create the impression that someone else is there.
• If possible, arrange counters so that customers face the street in full view of people passing by.
• Avoid turning your back on customers to answer the phone or handle paperwork.
• Keep some “bait money” in the cash drawer (i.e. money with recorded dates and serial numbers of the bills) so they can be traced by the police.