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Posted: Tuesday 3 April, 2012 at 12:03 PM

Service excellence and idyllic destination drives occupancy increases at Port Louis Marina in Grenada

Logon to vibesgrenada.com... Grenada News 
Press Release

    ST.GEORGE'S Grenada, April 3rd, 2012   --  Camper & Nicholsons’ Port Louis Marina has been recording increased occupancy as the word of Grenada’s idyllic qualities as a destination are spreading throughout the yachting community.

     

    But as much as the beauty, lifestyle and cruising itineraries of the Grenadines are drawing small, mid-size and superyachts alike – it is the growing reputation for service excellence and quality facilities that has yacht owners and captains choosing to base their yachts at Port Louis Marina in Grenada.

     

    The slow and steady increase of visits in previous seasons has been replaced by a virtual parade of some of the world’s most notable superyachts as word gets out about the exceptional facilities available in Grenada. Danny Donelan, Port Louis’ Assistant Marina Manager says, “we have created the perfect combination of first class facilities and traditional island hospitality.

     

    Yacht owners, captains and crew can berth here and hook up to the same high-standard of facilities that they would in any marina in the United States. Our berth holders feel comfortable and safe taking walks into St. George’s, and relaxed and welcomed like an old friend at every single shop, bar, or restaurant along the way.  That’s the Grenada difference.”

     

    Donelan says that the personal attention to detail and service is what gives Grenada the edge over the other marinas. The Port Louis Marina team actively participates in the comfort and enjoyment of their guests. It’s a concierge-led approach that is a hallmark of Camper & Nicholsons approach internationally. Besides visiting every yacht that berths at the marina to welcome them, Donelan and his team have become seasoned tour guides.

     

    Every other Friday, Donelan takes time out to ensure that marina guests see the island, saying “we partner with the marina taxi association to provide a personalized tour for the marina guests. We take them to Belmont Estate; Rivers Rum Factory; Grand Etang; The Grenville and St. George’s Markets; and Mount Edgecombe Estate. The tour is all about getting them to experience the benefits of Grenada first-hand. Everyone has a great time and many have become ambassadors for Grenada – eager to spread the word about everything and Port Louis Marina and the island have to offer.”

     

    Beyond the Grenada experience, the international reputation of Camper & Nicholsons and its approach to customer service is playing a significant role in Port Louis Marina’s success. General Manager Glynn Thomas has ensured that the stamp of quality has been branded on the Grenada marina. “We are uncompromising in our approach to service at the marina,” says Thomas. Guests expect the same level of service here that they would expect at all of our marinas around the world, be it Grand Harbour Marina in Malta, Cesme Marina in Turkey, or Yas Marina in Abu Dhabi.”

    Thomas has led the expansion of the marina since 2009 and has seen the number of restaurants and retailers within the marina increase to provide visitors with a great experience. This is further enhanced by partnerships with the likes of Mount Cinnamon and Laluna Resort, only a few minutes away by boat or car, that provide marina visitors with access to a luxurious mix of lifestyle amenities including beach clubs, restaurants, spa facilities and more.

     

    Camper and Nicholsons’ Port Louis Marina is open all year round to yachts as it is considered below the hurricane belt by the marine insurers. The facilities and amenities available at the marina include: power; water; cable television; pump out system; electricity; broadband; yacht charterers; restaurants; ocean side pool; bakery; marine welders; provisioning; taxi and tours.

     

    Marina Enquiries and Sales:
    Danny Donelan, Assistant Marina Manager
    T/ +001 473 435 7432
    E/
    danny.donelan@cnportlouismarina.com

     

    General Enquiries
    T/ +001 473 435 7431
    E/
    manager@cnportlouismarina.com

     

     

     

     

     

     

     

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