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 High Risk Administrator Date Posted: Jun-11-2019 
Company Unicomer St. Kitts
Address Basseterre, , St. Kitts
Deadline none provided.
Category Financial Services
Status Full Time
 Job Description

    We are looking for a full time, High Risk Administrator to monitor high risk accounts and debt Collector Performance.


    The High Risk Administrator is responsible for:

    Attending to the needs of walk in customers and customers who have telephoned.

    Ensuring customers understand their payment terms

    Encouraging customers to pay on a timely basis

    Responding to upset/embarrassed customers in an appropriate manner i.e. with tact and patience

    Calling customers on Reports assigned by the Credit Manager

    Liaising with External Debt Collectors about account assigned to them

    Daily and quarterly reporting of Collectors’ performance

    Allocations of new accounts to Debt Collectors

    Monitoring and reporting to Credit Manager on Reports assigned for follow-up

    Entering action on accounts assigned to Collectors

    Reporting to Credit Manager on non-performing accounts

    Periodically obtaining copies of agreements from the filing room

    Dispatching of deduction orders to various companies

    Editing of government salary deduction lists monthly

    THE CANDIDATEMinimum Requirement

    Minimum Qualifications: Five (5) General CXC passes grades Passes in Mathematics and English are compulsory.

    Similar post in a customer-focused organisation is an asset.

    Telephone etiquette

    Computer literate

    The ability to operate standard office equipment, fax machine

    Ability to work well with little or no supervision

    The ability to make simple arithmetic calculations

    People Management

    Must maintain calm in stressful situations

    Courteous and helpful at all times

    Deportment and a neat appearance

    Honesty and integrity

    Please email cover letter and CV to Natashua_charles@unicomer.com on or before 14th June 2019.
     
 Contact Information
Company Unicomer St. Kitts
Department Human Resource
Address Basseterre, , St. Kitts
Phone n/a
Email lc_humanresource@unicomer.com

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