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KANE Agencies Ltd
 Customer Service Representative Date Posted: Oct-1-2021 
Company KANE Agencies Ltd
Address New Street, Basseterre, St. Kitts
Deadline Oct 15th, 2021
Category Customer Services
 Job Description

    Company Name:           KANE Agencies Ltd
     

    Address:                        New Street, Basseterre, St. Kitts
     

    Phone:                           465-3333 / 664-8333
     

    Email:                            hr@kanegoc.com
     

    Position:                       Customer Service Representative
     

    Industry/Category:      Insurance, Customer Service

     

    Are you a people-oriented person who interacts with others easily and comfortably? 
     

    Do you take pride in providing an excellent customer experience?
     

    Do you ever feel like you could be doing so much more if someone gave you the chance? If so, this may be the opportunity you have been searching for.

     

    We are looking for candidates like you - eager to learn, ready to complement our team and energized to spark growth.

     

    Duties and Responsibilities:
     

    •    Determine the specific needs of clients by researching current coverage and available options
     

    •    Answer questions related to the company’s products and services
     

    •    Assist clients with completing paperwork accurately
     

    •    Obtain underwriting approval upon submission of proposal forms and supporting documents
     

    •    Receive and process payments from clients
     

    •    Communicate with principal, clients and brokers via phone and email or in person
     

    •    Develop leads for generating new business in all insurance product classes

     

    Minimum Requirements and Qualifications:
     

    •    At least 5 CXC-level subject passes including English and Mathematics
     

    •    At least 3 CAPE-level subject passes
     

    •    At least 2 years of Insurance experience
     

    •    At least 1 year Customer Service experience
     

    •    Proficient with Microsoft Office Suite or equivalent
     

    •    Strong Communication Skills, both written and oral
     

    •    Organized, pays attention to detail and proactive in problem solving

     

    Assets for top candidates:
     

    •    Coachable
     

    •    Professional and reliable
     

    •    Self-motivated
     

    •    Diligent and committed
     

    •    Fast learner
     

    •    Friendly and positive attitude
     

    •    Looking for a career instead of just another job

     

    Submit your cover letter and resume via email to hr@kanegoc.com by October 15th 2021.

 Contact Information
Company KANE Agencies Ltd
Address New Street, Basseterre, St. Kitts
Phone 465-3333
Mobile 664-8333
Email hr@kanegoc.com

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