Company Name: KANE Agencies Ltd
Address: New Street, Basseterre, St. Kitts
Phone: 465-3333 / 664-8333
Position: Customer Service Representative
Industry/Category: Insurance, Customer Service
Are you a people-oriented person who interacts with others easily and comfortably?
Do you take pride in providing an excellent customer experience?
Do you ever feel like you could be doing so much more if someone gave you the chance? If so, this may be the opportunity you have been searching for.
We are looking for candidates like you - eager to learn, ready to complement our team and energized to spark growth.
Duties and Responsibilities:
• Determine the specific needs of clients by researching current coverage and available options
• Answer questions related to the company’s products and services
• Assist clients with completing paperwork accurately
• Obtain underwriting approval upon submission of proposal forms and supporting documents
• Receive and process payments from clients
• Communicate with principal, clients and brokers via phone and email or in person
• Develop leads for generating new business in all insurance product classes
Minimum Requirements and Qualifications:
• At least 5 CXC-level subject passes including English and Mathematics
• At least 3 CAPE-level subject passes
• At least 2 years of Insurance experience
• At least 1 year Customer Service experience
• Proficient with Microsoft Office Suite or equivalent
• Strong Communication Skills, both written and oral
• Organized, pays attention to detail and proactive in problem solving
Assets for top candidates:
• Professional and reliable
• Diligent and committed
• Fast learner
• Friendly and positive attitude
• Looking for a career instead of just another job
Submit your cover letter and resume via email to firstname.lastname@example.org by October 15th 2021.