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St. Kitts Marriott Resort
 Job Opportunities at St. Kitts Marriott (FEB 9th, 24) Date Posted: Feb-10-2024 
Company St. Kitts Marriott Resort
Address Frigate Bay, Basseterre, St. Kitts
Deadline none provided.
Category Hotel, Gaming, Leisure, and Travel
 Job Description

    At Marriott, we never stop searching for inventive ways to serve our customers, provide opportunities for our associates and grow our business

     

    Surveillance Officer (Casino)

     

    Player Service Rep & Promotional Host

    The role of Player Service Representative and Promotional Host is a pivotal function within the Royal Beach Casino (Player Development Department), catering to the needs of all RBC patrons and visitors. As front-line staff, PSR and Promotional Hosts play a crucial role as they often represent the initial voice and face that players encounter. The position demands the highest standard of customer service, with a focus on delivering an exceptional experience.

     

    Director of Operations

    Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility include Front Office, Bellman, Housekeeping, Laundry, Loss Prevention, Engineering/Maintenance, Life Safety, and Environmental initiatives. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meets the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues maximizes the financial performance of the department, and develops positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.

     

    CANDIDATE PROFILE Education and Experience

     

    • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 5 years experience in guest services, front desk, housekeeping, management operations, or related professional area.

     

    OR

     

    • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 5 years experience in guest services, front desk, housekeeping, management operations, or related professional area.

     

    • Previous experience in a large group/conference hotel with high leisure traffic and multi-outlets

     

    Human Resources Assistant (Entry Level Position)

    Answer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File, track, and process employment applications. Create and type office correspondence using a computer. Audit and coordinate distribution of paychecks. Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete I-9 employment verification forms. Create new employee personnel file.

     

    Human Resources Coordinator

    Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create a new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well-maintained, and accessible to individuals with disabilities.

     

    Accounts Receivable

    Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.

     

    Complete General Cashier Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.

     

    Table Games Supervisor (Casino)

    3 to 5 years-experience as a dealer and supervisor.

    Function is to oversee Dealers and track patron play ensuring compliance to RBC policies and procedures. Must be customer orientated and be able to work weekends and holidays.

     

    Banquets Servers- Casual Contract (On-Call)

    Serve food courses and alcoholic beverages to guests. Set tables according to the type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

     

    Loss Prevention & Casino - Security Officers

    Patrol all areas of the property; assist guests with room access. Monitor Closed, closed-circuit televisions, perimeter alarm systems, duress alarms, and fire life safety systems. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents. Assist guests/employees during emergencies. Notify appropriate individuals in the event of any accidents, attacks, or other incidents. Defuse guest/employee disturbances.

     

    Executive Pastry Chef

    Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods.

     

    Retail Sales Clerk

    Greet customers when they enter the shop, offer assistance in locating merchandise, and respond to questions regarding merchandise. Display merchandise in a neat, eye-appealing manner. Restock items as necessary, check expiration dates and discard expired items. Keep the storeroom neat and clean. Complete customer purchases, process all payment types, and process returns, refunds, and exchanges.

     

    Cooks

    Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklists. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers.

     

    Room Attendant (Temporary)

    Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms.

     

    Beverage Manager

    Areas of responsibility include all Restaurants/Bars and Room Service outlets. Manages restaurant operations and assists with maintaining sanitation standards, implementation and raises service standards and deliverables and assists supervisors, bartenders, servers, and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, and implements plan.

     

    Event Service Supervisor

     

    Food & Beverage Supervisor

    Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.

     

    Host

    Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.

     

    Servers (Part-Time)

    Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.

     

    Dining Room Attendant

    Facilitate dining room and guest room food service. Clean tables, remove dirty dishes, replace soiled table linens; set tables; replenish the supply of clean linens, silverware, glassware, and dishes; set up, restock, and tear down buffets; serve items such as water, coffee, and other beverages.

     

    Food Runner

    Food Runner, responsible for supporting waitstaff in carrying beverages and meal items to designated tables. Their duties include communicating with servers to determine their needs, carrying food items from the expediting counter to the right table, and helping with cleanup duties after the conclusion of service. Deliver food orders to customers quickly and accurately.

     

    Bartender

    Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs.

    .

    AC Technician

    With expertise in handling chilled water fan coil units should possess the following skills and knowledge:

    A strong foundation in HVAC principles, including how cooling and heating systems work, refrigeration cycles, and thermodynamics. Chilled Water Systems: In-depth understanding of chilled water systems, including how chillers work, water distribution, and proper water temperature control. Fan Coil Units: Comprehensive knowledge of fan coil units, including their components (fans, coils, valves, controls), operation modes (cooling and heating), and maintenance requirements.

     

    Laundry Maintenance Technician

    The Laundry Maintenance Technician is responsible for providing mechanical and service support to the Laundry and housekeeping Division of the resort. This position reports to the Engineering department and works closely with the Facilities and Rooms Technicians to provide problem-solving and preventative maintenance for all aspects of the laundry department.

     

    Mechanical Technicians (Mechanical, Electrical & Plumbing Techs)

     

    Knowledge of working with chillers, cooling towers, and refrigeration.

     

    2 Chillers 30XHC /and 2 19XR and 22Aqua Start Water Cooled / 750 Fan coil AC units

     

    Hotel Room Maintenance

     

    Ability to complete general repairs, knowledge of basic plumbing, painting, furniture touch-ups, moving furniture, caulking, hanging lights, door lock systems, ability to troubleshoot all aspects of guest room repairs, Bathrooms, ceilings, AC units, floors, walls, furniture, etc.

     

    Must be available to work flexible hours, Engineer on Duty, and respond to guest service calls.

     

    Kitchen Equipment Technician

    required for the largest resort on St. Kitts. Numerous kitchens and outlets, walk-in coolers and freezers, and associated appliances. Candidate must be proficient in repairs and preventative maintenance of all aspects of kitchen equipment, coolers, freezers, and fridges. Candidate should be able to read wiring schematics, conduct repairs and install new equipment with little supervision.

     

    HVAC/Refrigeration Technician

    required for a large resort with 750 plus HVAC units. Candidate should be proficient in all aspects of refrigeration, air conditioning, air handlers, pump and fan replacements, and preventative maintenance and must be able to troubleshoot and repair problems quickly and efficiently. Knowledge about chillers and cooling towers would be an asset. Duties will include hands-on maintenance of split units, in-room fan units, walk-in coolers and freezers, and fridges throughout the property. Candidate should have experience in reading schematics and diagrams, electrical and plumbing repairs along with a strong mechanical background.

     

    Storeroom Manager

    The Storeroom Manager is responsible for the efficient operation and management of the storeroom or warehouse, ensuring proper storage, organization, and distribution of goods. This role involves overseeing inventory levels, coordinating shipments, and implementing inventory control procedures to maximize efficiency and minimize discrepancies.

     

    Key Responsibilities:

    Inventory Management:

    Maintain accurate and up-to-date inventory records. Conduct regular cycle counts and reconcile discrepancies. Monitor inventory levels and reorder supplies as needed to avoid stockouts.

     

    Organization and Layout:

     

    - Develop and maintain an organized and efficient layout for the storeroom.

     

    - Implement systems for categorizing and labeling items for easy identification and retrieval.

     

    Receiving and Shipping:

     

    - Coordinate the receiving and shipping of goods. Inspect incoming shipments for accuracy and quality. Ensure proper documentation for received and shipped items.

     

    Supervision and Training:

     

    - Supervise storeroom staff, providing guidance and support.

     

    - Conduct training sessions for new employees on storeroom procedures and safety protocols.

     

    Massage Therapist (Certified) – Casual

    Provide massage services to guests using props and/or products. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, pregnancy) before beginning service. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes, and check with guests to ensure guest comfort and safety throughout the service

     

    Nail Technician (Certified) - Casual

    Provide nail care services such as manicures and pedicures to guests. Assess guest needs, inquire about contraindications, and examine skin, hair, or nails to evaluate condition, appearance, and appropriateness of scheduled service. Determine and advise guests on proper skin, hair, or nail care.

     

    The company offers an opportunity to learn, grow and succeed while having a positive impact on someone’s day. Benefits include medical, dental, and life insurance, meal per shift, and discounted travel benefits worldwide. 

     

    If you have the qualifications and would like to join a winning team, then we want to talk to you. Resumes are accepted at recruiting@stkittsmarriott.com

     

    Please include previous experience, references, and certifications.

     

    We appreciate your interest, only those selected for an interview will be contacted.

 Contact Information
Company St. Kitts Marriott Resort
Department Shenese Smith – Human Resources Talent Acquisition Coordinator for Recruitment
Address Frigate Bay, Basseterre, St. Kitts
Phone 466-1200

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