As a Guest Operations Specialist, you are often the first and last impression our guests have – making you an essential part of the Signature Aviation experience. In this highly visible, hospitality-driven role, you’ll warmly welcome guests and crew members with professionalism, care, and a genuine commitment to creating exceptional moments.
Whether you’re greeting a VIP traveler, supporting a flight crew, or coordinating services behind the scenes, you bring grace under pressure and attention to detail that ensures every visit is smooth, comfortable, and memorable. Your reliability and pride in service directly reflect the Signature standard our guests trust.
This is a dynamic, hands-on position that requires flexibility to work varied schedules, including nights, weekends, and holidays, and the ability to operate in both indoor and outdoor environments, often near active aircraft and ground service equipment.
If you love delivering thoughtful service, working in a fast-paced setting, and being part of a high-end hospitality team, you’ll thrive in this role.
Knowledge, Skills and Experience Required:
High School Diploma or General Education Degree (GED), or Equivalent. E.g.: Completed Secondary School Education with at least five (5) General CXC’s; including Math and English. One -two (1-2) years’ experience in a similar role would be an asset.
• Experience working in a fast-moving customer-focused environment.
• Advanced Computer literacy: Excel, Word, Outlook and PowerPoint
• Demonstrate excellent customer service.
• Team Player
• Detail oriented A
• Ability to assimilate information quickly.
• Proven to be proactive in improving processes.
• Ability to be able to travel by air if required.
• Valid Driver’s License
If this is you, please send your Résumé to: kerry-ann.mccollin@signatureaviation.com on or before August 31st, 2026.